WE ARE OPEN DAILY 8AM-6PM | OUR STORE WILL CLOSE ON SEPTEMBER 18

Frequently Asked Questions

Question: Where are you located?

Answer: 560 Pleasant Street, Watertown, Massachusetts

 

Question: What is your telephone number?

Answer: (617)923-1500

 

Question: What are your store hours?

Answer: We are Open Daily 8am-5pm.

 

Question: I have an online gift card. May I convert it to an in-store card.

Answer: Yes. Please email us your name and card number so we may convert it for you.

 

Question: What days are Curbside Pickup and Delivery Available?

Answer: Curbside Pickup is unavailable.

 

Question: Why am I not able to order online?

Answer: Online Orders for Pickups and Deliveries are unavailable. Please shop in our store Daily 9am-5pm.

  

Question: I have a question that has not been answered. What do I do?
Answer: Please email us at  Russos@russosboxes.com
Someone will reply to you within 24 hours (but usually much sooner).
You may also call (617) 923-1500 between 9am-5pm Monday through Friday.